Shipping and Returns Shipping Flat rate shipping. We charge a flat rate of $4.90 regardless of how much you order. Products that show as being in stock will be shipped within 1-2 business days. Products which are out of stock generally ship in 7-14 business days, in the event there will be a delay you will be informed by email and can cancel your order for a full refund. Returns Your satisfaction is important to us and as such you can return a product within 30 days of despatch for a full refund. The product must be unopened/unused and in the original condition.